This month we're shipping several features that give you more control over how you monitor and tune your moderation setup - plus five new policy models covering regulated content categories.

You can now receive email reports for new and unresolved queue items. Each queue can be configured separately, and each user manages their own notification preferences.

Daily, weekly, and monthly reports are available on all plans. Hourly reports are available on Growth and Enterprise.

Shadow flagging lets you test new policies before fully enabling them. Items matched by a shadow-flagged policy appear in a dedicated queue but are not acted on. This gives you a safe way to evaluate coverage and tune thresholds before going live.

To enable it, set a policy to "Do not flag" and configure a queue to show shadow flagged content.

You can now set per-policy thresholds to control how strictly a policy is enforced. To help you calibrate, we show how many messages would have been flagged at any given threshold over the last 30 days.

We've added five new models covering regulated content categories. Each is trained using our risk-based approach: content that poses a direct risk to the end user scores higher, while a passing mention scores lower. This lets you set a threshold that blocks promotional or facilitative content without flagging incidental references.

Moderation API changelog

March updates: 5 new models, email reports & shadow flagging